Pay: $17.00/hr
Part-Time: 15-25 hours/week
Location: 7110 Holly Hill Dr., Dallas, TX 75231
Shifts: Tuesday - Fridays (4:00-7:00pm); Saturdays (9am-2pm) - times may vary slightly

* Note: Preference will be given to candidates with flexibility to work during the week as necessary. Shifts may vary depending on building opening and closing times

Role Summary:

The Security Receptionist position requires someone who is friendly and relatable, creating a welcoming presence as people visit the Success Center. This person must be aware of both internal and external activities surrounding the building and must be able to remain calm and know how to take action, should a dangerous situation arise.

Core Competencies:

• Strong interpersonal skills with the ability to warmly welcome individuals from diverse backgrounds and effectively communicate with individuals of multiple languages and cultures.

• Significant understanding of available resources in the Vickery Meadow community and a deep understanding of factors affecting family well-being.

• Exceptional attention to detail, ensuring vigilant oversight of visitors, safety concerns, and security breaches.

• The ability to understand and implement prioritization, particularly in the area of security responsibilities and receptionist duties.

Key Responsibilities:

Receptionist

• Build personal connections with visitors by addressing them by name.

• Extend a warm welcome and offer guidance to all entering the premises.

• Accurately register and record individuals as they enter and exit, and ascertain the nature of their visit.

• Engage in informative discussions with incoming individuals, offering insights on available resources.

• Manage incoming calls and redirect calls to the appropriate personnel or departments.

• Interact with contractors or technicians regarding building repairs, ensuring issues are addressed promptly, and reporting updates to the Manager of Business Operations.

• Perform miscellaneous tasks as needed, such as copying, mail management, and data entry. 

Security

• Skillfully defuse challenging situations and, if necessary, courteously guide individuals out of the premises.

• Possess a comprehensive understanding of emergency procedures, collaborating with the Manager of Business Operations to swiftly implement protocols while maintaining composure and monitoring developments. This includes alerting authorities or activating alarms as needed.

• Ensure the front door is the sole point of entry, consistently maintaining the security of exterior doors by keeping them closed and locked.

• Adhere to and effectively implement established procedures and protocols to ensure consistency and compliance with organizational standards.

• Play a crucial role in ensuring the safety of the building during any emergency situations.

Resource Guide

• Guide individuals to their intended destinations or contacts within the building.

• Acquire knowledge of community opportunities and available resources.

• Familiarize yourself with flyers and resource guides to effectively connect individuals with the necessary resources.

• Familiarize yourself with the Building/Community Calendars and flyers to accurately answer inquiries and remain aware of all activities and events occurring within the facility.

Building Oversight

• Regulate thermostats in accordance with building protocols when entering and exiting.

• Continuously monitor security cameras within the building.

• Report any observed hazards or important information to the Manager of Business Operations.

• Maintain the cleanliness of the reception/foyer area, including windows, doors, and furniture arrangement. Assist with cleaning spills, disposing of trash, and addressing any immediate cleanliness issues to uphold a welcoming environment.

• Maintain open communication with the Manager of Business Operations to stay informed about events and adhere to established procedures and protocols.

• Assist with event setup, including arranging spaces and managing technology needs (e.g., audio-visual equipment). Actively take initiative to assist in other areas as needed, supporting team members and contributing to the overall success of the organization.

• Capacity to navigate stairs and patrol the building's perimeter as needed.

Role Qualifications:

• Experience in security preferred

• Experience in reception preferred

• Bilingual preferred

• Basic computer skills

• Ability to navigate quickly to different areas of the building

How to Apply: 

We are excited you are interested in applying. Do you meet most of the qualifications but still want more details on the role? Apply! 

To be considered for this role you must submit a resume and this completed application to the following email: apply@vmydf.com

If you need accommodations of any kind to complete either task, please contact yasmin@vmydf.com.